July 28, 2021

OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Fort Worth-area business leveraging business process automation software to streamline workflows and expand your staff’s productivity? If not, perhaps you’re throwing away precious time and financial pluses.

With business process automation functionality, you can automate samely, standards-based processes, therefore making your business workflows more competent, saving on laborious hours, and making sure your staff can focus on work that grow the business.

Right now, we're comparing two of the extensively used enterprise content management (ECM) software available today for business process automation: M-Files and OpenText. We will evaluate both, next to each other and give insight to how we take advantage of these tools at Wave.

Firstly, let's start with a primer on what business process automation is and how it functions.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the utilization of automated technology to ease routine, rules-based responsibilities namely sending archives, data entry, orienting a new staff member, processing payments, or processing accounts payable dealings.

Modern automation platforms takes advantage of innovative tech like machine learning (ML), robotic process automation (RPA), and artificial intelligence (AI) to perform these monotonous tasks on a worker’s behalf.

By streamlining tasks that would normally use up relevant man-hours, your priceless human resources can turn their attention to other areas of the business where they can be more generative.

Automation also reduces the probability of manual error, miscalculation, and process bottlenecks - they all take away from a business’ ultimate result.

How do I know which tasks I can automate?

Not every business process is suitable for business process automation. The appropriate task is the particular that’s done recurrently and can be attributed to user-defined regulations and actions.

What to search for in a process that can be mechanized:

  • Does it necessitate that it be systematically done the same way throughout the organization?

  • Is it a routine, sustainable process?

  • Is it critical that the task be free from error?

  • Does the process require a high volume of tasks?

  • Does it involve several people to do?

  • Is it time-dependent?

  • Is it needed that there’s an audit log for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a strong ECM tool that advances both on-premise, cloud solutions, or a hybrid version contingent on your business needs. It offers automation innovation to standardize your business processes and workflows together with intelligent information management.

At Wave, we frequently use M-Files as a unidirectional information collector for a client's disparate tools and data. In this way, we can aid a client undergoing rapid growth, the capability to connect all of their processes and information, and experience greater agility during digitalization.

M-Files is a good, scalable application for clients who have no existing goliath ECM like OpenText Documentum already rooted in their business.

However, with MFiles it's critical to note that building automation demands the purchase of an extension specified as a 'vault'. M-Files obtainable vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Pricing is set on a case-by-case basis influenced by the qualities your business requires.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) software that allows organizations to take greater advantage of enterprise information, automate156] repetitive workflows, create a more extensible business model, and minimize risks correlated to information governance and intellectual property.

It can be deployed on-premises in a data facility or by means of the cloud.

At Wave, we normally see OpenText platforms operated in one of two ways: with Documentum as a deeply embedded ECM or with Application Extender (AX) which works as a reduced, construct-as-you-go substitute to Documentum.

Documentum is fully featured and prepared to clear up any organizational difficulty you bear. The disadvantage of Documentum is that the UI is a tad intricate, it demands heavy upkeep, and upgrades, in addition to the tool itself, are costly.

For companies that have formerly made an investment in Documentum and don’t want to remove the application and start all over again, Wave can assist with software upgrades and optimizations to ensure that enterprises can get the most out of their ECM system.

With Application Extender, the user experience and user interface (UI/UX) are rather different from Documentum which some customers like.

It's a great alternative for enterprises who are not interested to put money on Documentum, and it is possible to be built to clear up any enterprise problem.

The problem with AX is that it is not completely loaded once purchased like Documentum, instead, connectors and add-ons will be necessary to be inherent to create better functionality and set up automated workflows.

Similar to M-Files, the rate of Documentum and Application Extender are set on a case-by-case basis depending on the features your organization requires.

Let Wave Help You Execute and Enhance Your BPA Software

If your business is unaccustomed to business process automation, or you have started automating processes but want to greatly improve your software to perform more, Wave can assist you.

Wave helps businesses just like yours on a daily basis to implement automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We help our clientele to simplify their work throughout the entire lifecycle, computerize monotonous, repetitive tasks, and unite the whole technology infrastructure to take away siloes and create long-lasting upgradeability for theirorganization.

Already putting to use a legacy platform, and don't want to start from scratch No problem!

Wave can come alongside your organization and enhance your current business applications via add-ons, assimilations, and connectors so you can utilize your current tech stack without needing to start again with a new service provider.

We're more than adequate to work with ECM applications like M-Files, OpenText and Microsoft Sharepoint, or all of the other content services platform you're currently implementing.

If you have any inquiries about how Wave can assist your digital transformation and business process automation in your Fort Worth company, contact us today.


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