At Wave, consulting is at the core of what we do and who we are. Since our start in the late ’90s, our consulting first ethos has empowered us to build a custom solution for each customer’s specific needs instead of a out of the box program. We work hand-in-hand with our customers throughout Fort Worth, investing assets and time so that we have a complete understanding of their pains and desires and can build a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your company. If your standards have numerous bottlenecks, the resulting loss of productivity will have a ripple effect throughout your entire company. For example, let’s say a company onboards a new customer in minutes but requires several weeks to onboard a new employee or vendor. That’s a problem because both your employees' skills and your partner’s products play a crucial role in providing exemplary service to the customer. Therefore, if those pieces are not operating efficiently, your customer is ultimately who suffers. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a complete understanding of your business workflows as well as the software that aptly delivers intelligent information. We ask the right questions and can identify the right information to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important part of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations need to include mapping metadata, folder structure, search capabilities, and many other aspects that will enable users to find pertinent data. It’s critical that you take the time to understand the problems you are having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern company depends on multiple sources to aggregate data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it contains important business data and content that is imperative to the success of your company. Both businesses and their customers need information from multiple repositories to complete work, and this adds additional complexity if that data is not easily accessible. The conventional approach was to aggregate input into a central repository but this method is not viable long term as one program can’t maintain everything, particularly in some mid-range to large businesses.